Our refund policy

Our refund policy

Last updated:

Last updated:

Refund Policy

Effective Date: June 8, 2026
Last Updated: June 8, 2026

This Refund Policy describes the terms under which HSHMoney Inc. ("HSHMoney," "we," "us," or "our") accepts returns and issues refunds for purchases made through our website and related services (collectively, the "Site").

1. Return Window

We accept returns within 14 days of the original purchase date. Requests submitted after this window will not be eligible for a refund or exchange.

2. Eligibility

To be eligible for a return, items must be:

  • Unused and in the same condition received

  • In original packaging with all tags attached

  • Accompanied by proof of purchase

Items that do not meet these conditions will not be accepted.

3. Non-Returnable Items

The following are not eligible for return or refund:

  • Final sale or clearance items

  • Digital products or downloadable content

  • Custom or made-to-order items

  • Items showing signs of wear, damage, or alteration

4. How to Initiate a Return

To initiate a return, contact us within the 14-day window at:

merch@hshmoney.com

Include your order number, item(s) being returned, and reason for return. We will respond with instructions within 3–5 business days.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

We are not responsible for delays caused by your financial institution.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is the result of our error (wrong item shipped, defective product, etc.). Original shipping charges are non-refundable.

7. Exchanges

If you need to exchange an item, initiate a return per Section 4 and place a new order separately.

8. Governing Law

This Refund Policy is governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles, pursuant to 6 Del. C. § 2708. Any disputes arising under this Refund Policy shall be resolved in the appropriate courts of the State of Delaware.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Refund Policy, contact us at:

HSHMoney Inc.
+1 912.542.4037
merch@hshmoney.com

FAQ

Theneed 2 know.

01

What exactly do you do?

We are a full on creative studio currently focused on creating series and feature films using AI.

02

Do you write the copy or do I need to provide it?

We can handle it both ways. You can provide your own content, or we can craft professional, SEO-optimized copy tailored specifically to your brand and goals.

03

What happens after launch?

We don’t just disappear. We provide post-launch technical support, training for your team on how to manage the site, and options for ongoing maintenance and scaling.

04

What if I'm not happy with the result?

We work in clear milestones (wireframes, design, development). By requiring your approval at each stage, we ensure the final product aligns perfectly with your vision before it’s even finished.

FAQ

Theneed 2 know.

01

What exactly do you do?

We are a full on creative studio currently focused on creating series and feature films using AI.

02

Do you write the copy or do I need to provide it?

We can handle it both ways. You can provide your own content, or we can craft professional, SEO-optimized copy tailored specifically to your brand and goals.

03

What happens after launch?

We don’t just disappear. We provide post-launch technical support, training for your team on how to manage the site, and options for ongoing maintenance and scaling.

04

What if I'm not happy with the result?

We work in clear milestones (wireframes, design, development). By requiring your approval at each stage, we ensure the final product aligns perfectly with your vision before it’s even finished.

FAQ

Theneed 2 know.

01

What exactly do you do?

We are a full on creative studio currently focused on creating series and feature films using AI.

02

Do you write the copy or do I need to provide it?

We can handle it both ways. You can provide your own content, or we can craft professional, SEO-optimized copy tailored specifically to your brand and goals.

03

What happens after launch?

We don’t just disappear. We provide post-launch technical support, training for your team on how to manage the site, and options for ongoing maintenance and scaling.

04

What if I'm not happy with the result?

We work in clear milestones (wireframes, design, development). By requiring your approval at each stage, we ensure the final product aligns perfectly with your vision before it’s even finished.

We usually respond to all digital enquiries within 2 business hours.

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Chop.

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currently in

ATLANTA, GA

Mon–Fri: 10:00 – 18:00

Sat: Closed for Sabbath

© 2026 HSHMoney Inc.. All rights reserved.

We usually respond to all digital enquiries within 2 business hours.

Let's
Chop.

Whether you have a question, a full brief, or just an idea, we're here to help.

By submitting, you agree to our Terms and Privacy Policy.

currently in

ATLANTA, GA

Mon–Fri: 10:00 – 18:00

Sat: Closed for Sabbath

© 2026 HSHMoney Inc.. All rights reserved.

We usually respond to all digital enquiries within 2 business hours.

Let's
Chop.

Whether you have a question, a full brief, or just an idea, we're here to help.

By submitting, you agree to our Terms and Privacy Policy.

currently in

ATLANTA, GA

Mon–Fri: 10:00 – 18:00

Sat: Closed for Sabbath

© 2026 HSHMoney Inc.. All rights reserved.